Features - Caller Experience
Respond quickly and professionally to customers.
Lypp helps ensure VIP treatment for your attendees. Calls can be setup quicker, and participants have control over where they are called. The result is improved customer satisfaction.
- The fully automated Automated Operator smoothly routes calls to the right people.
- Increased call volume is handled without compromising the customer experience.
- Lypp calls can penetrate corporate Interactive Voice Response systems so if your participant is at an extension e.g. +1 604 629 7990 ext. 3, they will still get the call.
- On-screen attendee 'state', allows more personalized service, and enormous flexibility.